If you are a customer of silkbymomo, I may store some information about you. This information may include your name and email address, information about your purchases and any of my courses you have attended, and possibly your postal address.
This policy tells you how I collect, use and store your information. If you have any questions after reading this policy, please contact me: email@example.com
Note: When you make a payment via Paypal or bank transfer, I do not receive your bank details or other payment information. All sensitive financial information is held securely by Paypal or your bank, and they do not share this with me, or anyone else.
***How I collect information
If you follow me on my Facebook or Instagram pages please read their Policies HERE and HERE
***Who has access to your information
As a sole trader, only I and the accountant who have access to your information, and we do not pass this on to anyone else.
***How I store information
If you buy an item from me I will keep your customer information in a password protected gmail account. I have to keep this information for at least 5 years for accounting and tax purposes.
If you want to find out what information I hold about you, you can ask me at any time and I will give you full details free of charge. You have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me.
***How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
By using this website you are informed about the collection of cookies and you are invited to express your explicit consent.
If you do not want any cookies collection, we suggest you for this website or any other to change your cookies’ set in the management options of your browser.
***What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie file only when you visit the website that produced it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.
Types of cookie:
Session (or Transient) Cookies
Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies are stored in your computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.
Note: We care about your personal data and for that reason we do not collect or request you any personal information via silkbymomo website.